Effective Date: 01/01/2026

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LHOOP (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related digital services (collectively, the “Services”). It also describes your rights regarding your personal data.

 

1. Scope of Policy

This Privacy Policy applies to personal data collected by LHOOP through our website, mobile application, and any other digital services we provide.

By using the LHOOP Services, you agree to the collection and use of information in accordance with this Privacy Policy.

 

2. Information We Collect

We may collect the following categories of information when you use LHOOP:

 

Account Information

Information you provide when creating an account, including:

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• Name

• Email address

• Login credentials

• Profile details

• Profile photos

• Friend connections within the app
   

Health & Lifestyle Data

Information you voluntarily log or share within the application, including:

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• Step count and activity data

• Exercise activities

• Water intake

• Weight records

• Calorie goals

• Period tracking

• Nutrition or dietary logs

• Event participation and bookings
   

This information is used to support wellness tracking and community features within LHOOP.

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Social and Community Data

If you choose to connect with other users, certain information may be visible to approved friends, including:

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• Activity updates

• Step counts

• Event participation

• Shared community interactions
   

You control who you connect with and what information is shared within your social network in the app.

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Usage Data

We automatically collect certain technical information, including:

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• Device information

• Login times

• Pages viewed

• Features used

• Buttons clicked

• Interaction patterns within the application
   

This data helps us improve functionality and performance.

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Communications

We may collect information when you:

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• Contact customer support

• Send messages through the platform

• Interact with AI or support chat features
   

3. Purpose of Data Processing

LHOOP processes personal data for the following purposes:

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• To provide health, wellness, and lifestyle tracking services

• To enable social and community features within the application

• To display step activity and shared activity information between friends

• To manage events, bookings, and community participation

• To improve user experience and application performance

• To analyze aggregated usage trends and statistics

• To communicate service updates, support responses, and notifications
   

All analytics or research insights are generated in aggregated or anonymized form whenever possible.

 

4. Notifications

LHOOP may send push notifications to your device, including:

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• Event updates

• Friend activity notifications

• Community announcements

• System updates

• Subscription or billing notifications
   

You can manage or disable notifications through your device settings at any time.

 

5. Subscriptions and Payments

LHOOP offers optional premium subscription plans.

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Subscriptions are processed through the Apple App Store or Google Play Store, and billing is handled by those platforms.

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LHOOP does not directly store or process your payment information.

Subscription information such as entitlement status and purchase validation may be managed through secure subscription management services.

 

6. Third-Party Services

We may use trusted third-party service providers to support our services, including but not limited to:

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• Cloud infrastructure providers

• Database and authentication services

• Push notification services

• Subscription management services

• Analytics providers
   

These providers only access personal data necessary to perform their services and are required to protect your data.

 

7. Data Disclosure

We do not sell your personal data.

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We may disclose personal data in the following situations:

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Service Providers

To technical providers necessary to operate our platform.

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Legal Requirements

When disclosure is required by applicable law, regulation, or legal process.

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With Your Consent

When you have explicitly agreed to the disclosure.

 

8. Data Retention

We retain personal data only for as long as necessary to:

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• Provide our services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements
   

Users may request account deletion at any time.

 

9. Data Security

LHOOP implements appropriate technical and organizational safeguards to protect personal data, including:

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• Data encryption

• Secure servers

• Restricted access to authorized personnel

• Continuous security monitoring
   

While we take reasonable measures to protect your data, no digital platform can guarantee absolute security.

 

10. Your Rights

Depending on applicable data protection laws, you may have the right to:

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• Access your personal data

• Request correction of inaccurate information

• Withdraw consent for certain data processing

• Request deletion of your account and associated data

• Request a copy of the personal data we hold about you
   

Requests can be submitted through the application settings or by contacting us.

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11. Cookies and Similar Technologies

LHOOP may use cookies and similar technologies to:

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• Improve website functionality

• Understand user behavior

• Enhance user experience
   

You may manage cookie preferences through your browser settings.

 

12. Policy Updates

We may update this Privacy Policy periodically.

If significant changes are made, we will notify users through the application or website.

 

13. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled,

please contact us:

Website: https://lhoop.co